So, you have a passion and talent for tech and get a buzz from keeping computer systems and, the people working them, operating efficiently. To dive into and thrive in an information technology technician course and get a diploma in information technology, you’ll want to know the skillset that will empower you to achieve career success.
As an IT tech you will be responsible for computer software and hardware maintenance, installations, repairs and communicating with leaders and colleagues to make challenging tech-speak and action easier to understand. There is no question that your knowledge and hard skills are essential but to truly have a competitive edge when landing a job and climbing the ranks, your soft skills could be the deciding factors.
7 Skills for IT Techs to Master for Success
1. Superior Communications
You can have all the tech knowledge in the world but if you can’t communicate effectively with management, co-workers and clients, all that fabulous geek-savvy will go to waste. Being able to listen intently to needs, recognize how to deliver your know-how in a way others can relate to, and communicate proactively, professionally, and concisely will put you in a class of your own.
2. Effective Problem Solving
Your job, day in and day out, is often in relation to solving issues that most employees don’t understand or know how to fix, even though they depend on technology for their operations and success. You’re the superhero of the tech world, and being able to efficiently and creatively address challenges will have your colleagues singing your praises and empower you to rise through the ranks at the promotional pace you want.
3. Attention to Detail
It perhaps goes without saying that being able to deal with technological challenges begins with being able to notice and address the details. From reviewing recorded data regularly to avoid mathematical errors to paying attention to the details shared by a team member, your detail orientation will go a long way in getting problems resolved faster.
4. Strategic Focus
Any information technology programs for training that you explore should understand the balance between day-to-day operations and work and goal setting and strategic planning, and offer the opportunity for you to learn and practice both. A long-range vision for what needs to be accomplished and developing short-term and long-term strategies to address needs and requirements of an operation will make you indispensable in your position.
5. Time Management and Flexibility
To perform your job efficiently, meet client and co-worker needs and move between long-term and short-term goals, as an IT Tech you will need to be proficient in time management. And just as essential as organizing your time with be the ability to let your plan go and respond quickly and effectively to the unexpected situations that arise.
6. Professionalism
Depending on what your career goals are, there is really no limit to where this career can take you. As the person everyone in the organization depends on to remain productive, you will meet a variety of career professionals. Your ability to develop relationships with each of them, demonstrate your ability to be organized, punctual, prepared and to do you job with integrity will open doors of opportunity.
7. Leadership
Your professional role, with specialized knowledge on which others depends, automatically puts you in a position of leadership. How you embrace this role, educate others, inform and mentor with respect and professionally relate and connect to others will ensure you succeed and thrive in an ever-evolving career.
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With the passion you have for IT, and your ability to hone and master these 7 skills, the sky’s the limit for your career. If you’re still exploring information technology colleges and information technology technician courses, Anderson College has a leading-edge, 36-week IT Tech program for you.
If you’re still deciding whether this career is a fit for you, you can take the “Anderson College IT Technician Career Discovery Quiz”, read our popular blog on the 5 Fantastic Reasons to Launch Your IT Tech Career Now, or contact us. Just book a virtual appointment with a member of our Admissions team; we’re here to help every step of the way.
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