Community Service Worker
What is a Community Service Worker?
Community Service Workers guide members of the community towards the services and assistance they require while facing personal or social problems. CSWs assess and meet a client’s physical, medical, emotional and behavioural support needs.
Depending on the workplace, Community Service Workers can have any number of additional duties. You may be asked to prepare intake reports, interview clients to determine their needs, refer clients to appropriate services and provide crisis intervention when necessary. You also counsel clients to determine their progress and resolve any difficulties or problems they may be having. Workers refer clients to residential, in-patient, detoxification and/or mental health programs, and may accompany clients to treatment programs if needed.
Program Objectives/ Job Opportunities
Students in the Community Service Worker Program will understand the diveristy of community work practice, helping processes, human development and life skills methodology. Students will practice with families and individuals, understand the human health model, and explore research methods. Throughout the program, students will gain knowledge and experience to prepare them for work with clients from a range of age groups suffering from various social and emotional issues. You will learn how to deal with individual and community issues of homelessness, poverty, substance abuse, mental health concerns, oppression, crisis and other determinants of health and social justice.
Once you have earned your diploma as Community Service Worker, you can work within:
CHILD AND YOUTH SERVICES
SOCIAL SERVICE AGENCIES
ALCOHOL AND DRUG TREATMENT PROGRAMS
FAMILY VIOLENCE PROGRAMS
COMMUNITY MENTAL HEALTH CENTRES
JUVENILE RESIDENTIAL FACILITIES